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Agentic Software LabsMonthly
| Lubb Office | Mailsuite Web & Mobile OfficeMailsuite Web & Mobile Office: Excel & Word editing and storage 10 GB User |
|---|---|
| Business email on your own domain with webmail access from any browser | |
| IMAP, POP3 and SMTP for Outlook, Apple Mail, Thunderbird and mobile clients | |
| Shared calendars, contacts and tasks that sync across web and mobile | |
| Spam and virus filtering on every inbound message | |
| Documents | |
| Create and edit Word documents and Excel spreadsheets directly in the browser | |
| Full Microsoft Document Format support — open and save .docx, .xlsx and .pptx | |
| Share files and folders with colleagues, with per-link permissions | |
| Storage | |
| 10 GB of cloud storage and mail quota per user, shared across your domain | |
| Drag-and-drop file upload with folder sync from desktop and mobile | |
| Version history so earlier copies of a document can be restored | |
| Mobile | |
| iOS and Android apps for mail, calendar, contacts and files | |
| Offline access to recently opened documents | |
| Lubb Setup | |
| Domain, DNS and MX record configuration included | |
| Mailbox creation and migration from your existing provider | |
| Handover training and documentation | |
Monthly Number of users 1 Total R100per month | |
| Lubb ERP Add-ons | Bulk SMSBulk SMS campaigns — compose, contact lists, templates, inbox and delivery reports. Free to switch on; every send is billed through the capacity ladder, from 1,000 SMS a month. | Bulk EmailCompose and send bulk email to your customers and subscribers — subscriber groups, campaigns with open/click tracking, reusable templates, scheduling and one-click unsubscribe. Free to switch on; every send is billed through the capacity ladder, from 5,000 sends a month. | Labib AIAn agentic AI copilot (Claude) built into your ERP — it answers questions about your own data and, with your approval, acts on it: builds a working app from a plain-language brief, reshapes fields, workflows and print templates, and works your queues in the background. Free to switch on; every turn spends AI credits from your monthly tier, from R200 a month for 1,000 credits. | Base PlatformThe apps every Lubb ERP runs on — your dashboard and reporting, Project Planner and tasklists, and the CRM your selling actually happens in. One rate per person for the whole group. | Marketplace Feeder | Project PlannerProjects with milestones, status, priority, deadlines and per-project progress and time rollups, and the Tasklists kanban boards that execute them. | Graphic DesignerAI graphic design for your brand — social posts, ads, banners and flyers generated to your own colours, logo and fonts, ready to publish or download. | AI Website BuilderDescribe your business to Labib and it drafts a complete, ready-to-edit website — unlimited pages, unlimited hosting space and HTTPS included, assembled from ready-made blocks. Then keep asking: restyle a section, add a page, rewrite the copy, rebuild and publish, all from chat. Labib curates which of your ERP catalogue items appear, and reads your live keyword rankings and Google Business Profile issues before it touches your SEO — every edit going through the same approval step as any other Labib action, so nothing reaches your public site unseen. Switch on the Ask-the-builder bubble and your own visitors get a chat on the page too. Sell from it when you are ready: your ERP catalogue becomes the shop, with shipping options, your own branding and the Paystack payment gateway — card checkout, with settled transactions pulled off the Paystack API and reconciled against your invoices and payments automatically. Your site goes live immediately on its own shop.<yourstore>.lubb.co.za address; point a domain you already own at it with one CNAME record, at no extra charge. Email is not included — mailboxes are sold separately. | Labib AI — 1,000 AI credits…Labib AI — 1,000 AI credits / monthSets Labib AI's monthly capacity to 1,000 AI credits / month, replacing any other capacity step. | Meta AdsMeta/Facebook ads management — ad campaigns, ads, lead forms, rules, AI ad generation, marketing tools and the cross-channel Marketing Schedule campaign calendar. | FNBA direct integration with FNB Online Banking — scheduled statement sync straight off your FNB account, plus the reconciliation that matches those transactions to your invoices and payments automatically. | Video AdsAI-generated short-form video ads — script, voiceover, footage and captions, published to YouTube Shorts, TikTok and Facebook/Instagram Reels. | Bulk SMS — 1,000 SMS / monthSets Bulk SMS's monthly capacity to 1,000 SMS / month, replacing any other capacity step. | Bulk Email — 5,000 sends / monthSets Bulk Email's monthly capacity to 5,000 sends / month, replacing any other capacity step. | Subscriptions and RentalsSubscriber billing hub — customers, services, subscription types, subscriptions, activations, invoices, balances and bill runs. | Multi-CompanyRun more than one business off one login. Each company keeps its own complete set of books — its own letterhead and banking block on every document, its own numbering prefix, its own default accounts and its own base currency — and one switcher in the sidebar moves between them without logging out. Decide per person which companies they may see, and read the group reports that add all of them together: a trial balance, income statement and balance sheet with one column per business and a group total. | Multi-CurrencySell and buy in currencies other than your own. Keep a currency list you control instead of whatever gets typed in, let the daily rate feed keep the exchange rates current (or enter one by hand off a bank advice — an automatic refresh never overwrites it), and raise quotes, invoices and payments in a customer's own currency while your ledger, reports and VAT stay in yours. When a foreign account settles, one journal clears the exchange gain or loss it realised. | PayrollRun your payroll in the same system as your books. An employee register with tax and banking details, salary components with formulas, salary structures assigned from a date, and a monthly pay run you preview in full before anything is posted. PAYE is worked out on the SARS tables — annualised and spread across the tax year, with age rebates and medical scheme credits — alongside UIF on both sides and SDL. Submitting the run posts one payroll journal to the ledger; cancelling reverses it. Bonuses, overtime and loan repayments are captured per period so they land on one payslip and stop. Includes the EMP201 figures for the monthly SARS return. | Rental ManagementProperty letting, billed like any other recurring service — a register of rental units with their tenant, monthly rent, square metres and lease dates; water sub-metering that captures each meter reading, works out the usage since the last one and bills it; and lease escalations that calculate every increase due from the lease start date, compound a late catch-up correctly and apply them in one reviewed pass, leaving an audit trail of every rise. Rent is applied as a subscription and usage as an invoice line, so rentals bill through the same run as everything else. | Self-Service PortalRun your customers' portal from the operator's side. See how much of your customer book can actually sign in — who has a login, who is still missing one, and your adoption rate as one figure. Decide who gets access without touching code: grant portal logins automatically or by invitation only, include or exclude resellers, and choose whether a login is minted when a customer is created or only once they activate a service. Reconcile the two sides from one page — your books accounts beside the portal's own organizations and users, every broken link, every organization with nobody able to sign in, every invitation still outstanding, and the scheduled job that closes the gap, with its run log and a run-now button. A Self-Service Portal dashboard tab reports the whole picture: adoption, logins granted, onboarding still incomplete, self-service activity, active and suspended services, outstanding balances, and every registration that failed and why. | AccountingFull double-entry accounting — chart of accounts, the general ledger, sales & purchase invoicing, payments, journals, bank reconciliation and financial reports. | Point of SaleRetail till workflow — cart-based checkout, split-tender payments, cash-up reconciliation and POS sales history. | Bulk Email — 25,000 sends / monthSets Bulk Email's monthly capacity to 25,000 sends / month, replacing any other capacity step. | Labib AI — 5,000 AI credits…Labib AI — 5,000 AI credits / monthSets Labib AI's monthly capacity to 5,000 AI credits / month, replacing any other capacity step. | Bulk SMS — 5,000 SMS / monthSets Bulk SMS's monthly capacity to 5,000 SMS / month, replacing any other capacity step. | Bulk Email — 100,000 sends / monthSets Bulk Email's monthly capacity to 100,000 sends / month, replacing any other capacity step. | Labib AI — 20,000 AI credits…Labib AI — 20,000 AI credits / monthSets Labib AI's monthly capacity to 20,000 AI credits / month, replacing any other capacity step. | Bulk SMS — 20,000 SMS / monthSets Bulk SMS's monthly capacity to 20,000 SMS / month, replacing any other capacity step. | Bulk Email — 500,000 sends / monthSets Bulk Email's monthly capacity to 500,000 sends / month, replacing any other capacity step. | Labib AI — 50,000 AI credits…Labib AI — 50,000 AI credits / monthSets Labib AI's monthly capacity to 50,000 AI credits / month, replacing any other capacity step. |
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R0per month | R0per month | R0per month | R100 | R200per month | R200per month | R200per month | R200per month | R200per month | R200per month | R200per month | R200per month | R200per month | R200per month | R200per month | R300per month | R300per month | R300per month | R300per month | R300per month | R300per month | R300per month | R600per month | R800per month | R900per month | R1 200per month | R2 500per month | R2 500per month | R2 500per month | R5 000per month | |
| Includes 5,000 newsletter sends per month | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | |
| Lubb Launch | WebsiteYour own domain and unlimited pages, built with the AI site builder. | WebStoreSell online — a store built into your site, ready to take payment. |
|---|---|---|
R350per month | R600per month | |
| SSL | ||
| Pages | Unlimited pages | Unlimited pages |
| Content | ||
| Email Boxes | — | Unlimited |
| Free Domain | ||
| Hosting Space | Unlimited | Unlimited |
| Email forwarding | — | |
| AI SEO suggestions | ||
| Hosting & Domain | ||
| Payment integration | — | |
| AI-written page copy | ||
| Labib AI Assistant | ||
| Conversational editing | ||
| Online store (commerce) | — | |
| Site generation from a prompt | ||
| Lubb Boost | Lubb BoostMeta and LinkedIn ads, AI graphic design and AI video ads, run from your Lubb ERP for one flat monthly rate. |
|---|---|
R700per month | |
| LinkedIn Ads | |
| Unlimited design exports | |
| Track your page analytics | |
| Track spend and performance | |
| Connect your Meta ad accounts | |
| Create and schedule campaigns | |
| AI-generated designs on demand | |
| AI-generated video ad creative | |
| Brand-matched design templates | |
| Graphic Designer (AI design) | |
| Video Ads (AI video creative) | |
| Track video views and engagement | |
| Meta Ads (Facebook & Instagram) | |
| Publish video ads across your channels | |
| Post and schedule to your LinkedIn page | |
| Lubb Inbox | Lubb InboxLubb Inbox — Omnichannel Support Desk |
|---|---|
| Channels | |
| Website live chat widget, styled and worded to match your brand | |
| Email inbox, WhatsApp Business, Facebook and Instagram | |
| TikTok, Telegram, LINE and SMS | |
| Voice channel — phone calls answered inside the same inbox | |
| API channel and webhooks for anything else you need to plug in | |
| Labib AI — included | |
| An AI agent that answers common questions from your Help Centre and past chats | |
| Labib Copilot drafts replies and pulls up past conversations for your agents | |
| Replies translated into your customer's own language | |
| No credit packs and no per-message charge — it is part of the seat | |
| Help Centre | |
| A branded knowledge base on your own domain, with SSL configured for you | |
| AI-powered search built for conversational questions | |
| Articles in every language you support, and as many portals as you run | |
| Productivity and automation | |
| Canned responses, macros and auto-assignment | |
| Teams, automation rules, custom attributes and pre-chat forms | |
| Business hours, auto-responder and conversation transcripts | |
| Custom views, custom filters and contact segments | |
| Reporting and campaigns | |
| Full reporting suite with CSAT reports and downloadable exports | |
| Live chat, WhatsApp and SMS campaigns | |
| Security and governance | |
| SSO / SAML single sign-on and account-wide audit logs | |
| SLA policies with breach alerting, and agent capacity limits | |
| Full white-label — your branding, no Lubb marks anywhere | |
| 3-year data retention | |
| Hosting and support | |
| Runs on Lubb's own South African cloud — your customer data stays local | |
| Unlimited conversations, fair use | |
| Self-host it on your own infrastructure instead, if you would rather | |
| Migration from Zendesk, Freshdesk or OTRS, with training and handover | |
Monthly Number of users 1 Total R100per month | |
| Lubb Inbox Add-ons | Lubb InboxLubb Inbox — ERP IntegrationThe customer chat & helpdesk inbox, live on your dashboard — answer chats signed in as yourself, with your own assigned conversations, open and unassigned queues, response times and message volumes. Connect it to your LubbInbox instance with a base URL, account ID, API token and webhook secret, configured on the Remote Connections grid. |
|---|---|
R200per month | |
| Source Code License | Deployment & HandoverLubb PBX — Deployment & HandoverOptional once-off service: we deploy the platform on your infrastructure, apply your branding, connect your first carrier trunk and hand over to your team fully trained. Not required — the licence includes full deployment documentation if you'd rather stand it up yourselves. | Full Source Code LicenseLubb PBX — Full Source Code LicenseOwn the entire Lubb PBX platform outright — the complete, production-proven multi-tenant VoIP and billing system, source code included. Deploy it on your own infrastructure, brand it as your own, and sell it to as many customers as you like. Non-exclusive: you get the full codebase and the right to run and white-label it, and Lubb keeps supporting its own hosted customers alongside you. |
|---|---|---|
R20 000each | R99 000each | |
| What deployment & handover covers | ||
| Installation and configuration on your own servers or cloud | — | |
| Initial white-label branding setup | — | |
| SIP trunk / carrier connection walkthrough | — | |
| Handover training for your technical team | — | |
| Two weeks of post-launch email support | — | |
| What's included | ||
| Complete platform source code — telephony engine, billing, CRM and admin console | — | |
| Non-exclusive licence — deploy on your own servers, under your own brand | — | |
| Unlimited tenants, extensions and customers on your own installation | — | |
| Extensions, ring groups, IVR menus and visual call-flow routing | — | |
| SIP trunking, number porting and DID / inbound number management | — | |
| Call recording, voicemail, conferencing and fax | — | |
| Live CDRs, supplier-cost reconciliation and a full rating/billing engine | — | |
| Reseller and multi-tenant billing architecture built in | — | |
| Deployment guide and 90 days of platform update access | — | |
| Built for scale | ||
| Laravel 10 platform with a FreeSWITCH telephony engine underneath | — | |
| 150+ purpose-built modules covering telephony, billing and CRM | — | |
| Modern React admin console with enterprise-grade data grids | — | |
| Softphone Source Code License | Deployment & HandoverLubb Softphone — Deployment & HandoverOptional once-off service: we build and publish the app under your own brand on your own Apple and Google developer accounts, point it at your phone system, and hand over to your team fully trained. Not required — the licence includes full build and deployment documentation if you'd rather ship it yourselves. | Full Source Code LicenseLubb Softphone — Full Source Code LicenseOwn the entire Lubb Softphone app outright — the complete iOS and Android calling app that turns any phone into an extension on your phone system. Full source code, the commercial SIP engine licence for your own build included, and the right to brand it, publish it under your own developer accounts and ship it to as many customers as you like. Non-exclusive: you get the codebase and the right to run and white-label it, and Lubb keeps shipping its own app alongside you. |
|---|---|---|
R20 000each | R100 000each | |
| What deployment & handover covers | ||
| White-label build: name, bundle ID, icon and palette | — | |
| Publishing to your own App Store and Play Store accounts | — | |
| Connecting the app to your phone system and push credentials | — | |
| Handover training for your technical team | — | |
| Two weeks of post-launch email support | — | |
| What's included | ||
| Complete Flutter source — one codebase building both the iOS and the Android app | — | |
| Commercial SIP engine licence for your own build, arranged and included in the fee | — | |
| Non-exclusive licence — publish under your own developer accounts, under your own brand | — | |
| Unlimited end users and extensions on your own installation | — | |
| Zero-touch provisioning — a user signs in and the app pulls their extension, password, server and caller ID | — | |
| QR-code sign-in for handing an extension to a phone in seconds | — | |
| Full in-call controls: hold, mute, speaker, call transfer, DTMF keypad and proximity blanking | — | |
| Native dialer, device contacts, favourites and call history | — | |
| Call forwarding and call blocking driven from the user's own account settings | — | |
| Push notifications for incoming calls, with the push-registration service included | — | |
| In-app airtime top-ups through both app stores, plus a PayFast web checkout path | — | |
| Sign-up, SMS one-time-pin verification and self-service account cancellation | — | |
| Advanced SIP settings: codecs, DTMF mode, transport, STUN/ICE, keep-alive, DNS and dial plans | — | |
| Built to ship | ||
| Flutter 3 / Dart with BLoC state management, dependency injection and generated models | — | |
| 27 500+ lines of Dart across 236 files, plus the native iOS and Android integration | — | |
| CI pipelines that build, sign and publish to Google Play and App Store Connect | — | |
| White-label ready — app name, bundle ID, icons, splash screen and colour palette in one place | — | |
| Backend API contract documented, so you can point it at your own phone system | — | |
| 90 days of source updates and handover support | — | |
| Domain Name Registration | LocalLocal Domain Name.co.za, .org.za, etc. | InternationalInternational Domain NameAs per list of supported domains |
|---|---|---|
R20per month | R50per month | |
| South African TLDs (.co.za, .org.za, .net.za) | — | |
| Free DNS hosting included | ||
| Renewed monthly — no annual lock-in | ||
| International TLDs (.com, .net, .org and more) | — | |
| WHOIS privacy on supported TLDs | — | |
| Website Hosting | Domain Parking | StarterStarter Hosting | StandardStandard Hosting | BusinessBusiness Hosting | ProPro Hosting | AdvancedAdvanced Hosting |
|---|---|---|---|---|---|---|
R20per month | R100per month | R150per month | R250per month | R500per month | R650per month | |
| Bandwidth | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Databases | — | 2 | 5 | 8 | 10 | 20 |
| Disk Space | 50 MB | 5 GB | 20 GB | 50 GB | 200 GB | 250 GB |
| Email Mailboxes | — | 25 | 50 | 75 | 100 | 200 |
| Backup & Restore | — | — | — | — | — | — |
| Lets-Encrypt SSL | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Free Local Domain | ✓ | — | — | — | — | — |
| Python (ERP Next) | — | — | — | — | — | ✓ |
| DNS Records Access | — | — | — | — | — | — |
| Apache, PHP & MySQL | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Interworx + Softaculous | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Node.js (Next.js, React) | — | — | — | — | — | ✓ |
| Mobile App Hosting | StarterMobile App Hosting: Starter1 app · 2GB database · 10GB storage · Push notifications | GrowthMobile App Hosting: Growth3 apps · 10GB database · 50GB storage · Custom API domain | ScaleMobile App Hosting: ScaleUnlimited apps · Dedicated database · 100GB+ storage · Priority support |
|---|---|---|---|
R280per month | R600per month | R1 200per month | |
| Managed backend hosting for one mobile app | — | — | |
| 2 GB database, 10 GB file/media storage | — | — | |
| Push notifications (FCM & APNs) included | |||
| Daily backups | — | — | |
| Shared infrastructure, hosted in South Africa | — | — | |
| Managed backend hosting for up to 3 mobile apps | — | — | |
| 10 GB database, 50 GB file/media storage | — | — | |
| Custom API subdomain + staging environment | — | ||
| Daily backups, hosted in South Africa | — | — | |
| Managed backend hosting for unlimited mobile apps | — | — | |
| Dedicated database instance, 100 GB+ file/media storage | — | — | |
| Priority support with a dedicated response SLA | — | — | |
| Website Design | GrowWebsite Design: GrowUp to 5 pages, copy written for you | CatalogueWebsite Design: CatalogueFull multi-page website with a product catalogue — no checkout | StoreWebsite Design: StoreFull multi-page website with an online store and secure checkout — no Lubb ERP account required | ConvertWebsite Design: ConvertFull multi-page website with an online store and full messaging strategy |
|---|---|---|---|---|
R6 800once off | R9 600once off | R12 000once off | R14 400once off | |
| SEO | On-page, all pages | On-page, all pages | On-page, all pages | + Local SEO & schema |
| Blog | Included, on request | Included, on request | Included, on request | Included, on request |
| Backups | Daily | Daily | Daily | Daily |
| Design | ||||
| Contact form | Email, CRM via API or LubbInbox | |||
| Online store | Not included | Catalogue only, no checkout | Unlimited products | Unlimited products |
| Social media | Social links + share buttons | Social links + share buttons | Social links + share buttons | Social links + share buttons |
| Delivery time | 8 business days | 12 business days | 14 business days | 20 business days |
| Online Store | ||||
| Number of pages | Up to 5 pages | Full multi-page | Full multi-page | Full multi-page |
| Design revisions | 2 rounds | 2 rounds | 2 rounds | Unlimited for 30 days |
| Payment gateways | Not included | Not included | Paystack, Hello Pay | Paystack, Hello Pay |
| Post-launch support | 30 days | 30 days | 30 days | 60 days |
| Tracking & analytics | GA4 + Meta & Google Pixel | GA4 + Meta & Google Pixel | GA4 + Meta & Google Pixel | + Conversion dashboard |
| Support & Delivery | ||||
| Marketing & Content | ||||
| CRM integration | — | — | Not included — no Lubb ERP account needed | CRM/accounting system integration |
| Mobile Development | Mobile App DevelopmentOn-demand engineering for iOS and Android apps, billed by the hour |
|---|---|
R2 000per hour | |